Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | The photos look amazing! The photos look amazing.
Great customer service with helping us decide which was the siding we wanted.
Even sent along 2 prints which were printed up the wrong size.
Great Experience. Will definitely get some more photos put on canvas with you.
Also very speedy and secure.
PJT, Calgary | Better than I hoped... Print arrived today in good order. It is even better than I hoped it would be.
Thank you,
Bill, Calgary | using you guys again. I received my order in the mail today and everything looks fantastic. Thanks again for all your help! I will certainly be using you guys again.
Best,
Kelly, |